General terms of e-commerce sales


Hereinafter by:

'Site' or 'service': the site and all of its pages. 'Products' means all products (hardware) and services (intangible) that it is possible to buy or to which it is possible to subscribe to the site.
Editor ': A person, legal or natural, responsible for editing and website content. 'User': The user visiting and using the site.
'Customer': The user making a purchase of goods or services on the site.

Legal imposed by trust law in the digital economy, the subject of the site and description of the parties

This site is published by Dharma Arts Association law 1901, registered association in the national register of associations under the number W024400480, with its registered office at LD The Bushes, 24580 rouffignac-saint-cernin de reilhac.

The site is hosted by Online SAS - BP 438-75366 Paris Cedex 08 - RCS Paris B 433 115 904.

The purpose of this site is determined as "online sales".

The site is free access to any Internet user. The acquisition of a good or service, or create a member area, or more generally browsing the site implies acceptance by the user, of the entirety of these terms and conditions which recognizes the same fact have read and understood. This acceptance will be for the user, check the box next to the phrase acceptance of these terms, having for example the words "I have read and accepted all the terms and conditions of the site. ". Ticking this box will be deemed to have the same value as a handwritten signature from the user. The user acknowledges the value of evidence of automatic recording systems of the publisher of this site and, except for him to bring evidence to the contrary, it gives up the contest in case of dispute. The acceptance of these terms implies on the part of users they enjoy the legal capacity necessary for this.

Characteristics of products and services offered

The products and services offered are those listed in the catalog published on the site. These products and services are offered subject to availability. Each product is accompanied by a description provided by publisher based descriptive provided by the supplier. The photographs of the catalog products reflect fairly the products and services offered but are not binding to the extent that they can not ensure a perfect similarity with the physical products.

The present site is accessible customer service by email to the following address: or by mail at the following address: LD The Bushes, 24580 rouffignac-saint-cernin de reilhac which case the publisher undertakes to respond within seven days.


The prices listed in the catalog are prices agreed in euros all taxes included (TTC), taking into account the VAT applicable on the date of the order.

Dharma Arts reserves the right to reflect any change in the VAT rate on the price of goods or services. The publisher also reserves the right to change prices at any time. However, the prices appearing in the catalog the day of the order shall be applicable only to the buyer.

Member area

This section details the content and operation of the personal account that will make your visitors, especially for ordering on the site

The user entered the site (member) has the possibility to access it by connecting through its identifiers (e-mail address specified during registration and password). The user is solely responsible for protecting the password he has chosen. It is encouraged to use complex passwords. In case of forgetting password, the member has the option to generate a new one. This password is the guarantee of confidentiality of information contained in the "My Account" and the user therefore agrees not to transmit or disclose it to third. Otherwise, the site editor will not be held liable for unauthorized access to a user account.

Creating a personal space is a prerequisite to any order or member contributions on this site. To this end, the member will be asked to provide certain personal information. The member agrees to provide accurate information.

Data collection is to create a "member account". This account allows the customer to check all its member orders placed on the site. If the data contained in the section member account were to disappear as a result of a technical failure or force majeure, responsibility for the site and its editor could not be committed, such information having no probative value but only an informative character. The pages relating to member accounts are freely printable by the account holder in question, but does not constitute proof, they have only informative for effective management of its orders or contributions by the member.

The publisher reserves the exclusive right to delete the account of any member who has violated these terms and conditions (including but not that this example has any completeness, where the member has knowingly provided false information during his registration and the creation of his personal space) or is inactive for at least one year. Said removal will not be likely to constitute a harm to the excluded member who can not claim any compensation as a result. This exclusion does not exclude the possibility for the publisher to undertake judicial proceedings against the member, when the facts have warranted.

Exemption from liability of the publisher in connection with the execution of this contract

If unable to access the site due to technical problems or any kind, the user may not claim injury and can not claim any indemnité.L'indisponibilité even extended without any time limited to one or several products, can not be constitutive of injury to users and can in no way give rise to the award of damages from the site or its editor. The photographs and visual products presented on the site have no contractual character, the responsibility of the publisher of this site can not be committed if the characteristics of different visual objects on the site, or if they are incorrect or incomplete.

The hypertext links on this site may refer to other websites and the responsibility of the publisher of this site shall not be incurred if the content of these sites contravenes the laws. Also the responsibility of the publisher of this site can not be engaged if the visit by the user of one of these sites, caused him harm.

Intellectual property rights to the material published on this site

All elements of this site belong to the publisher or agent third party, or used by the publisher at the site with the permission of the owner. Copying of logos, text content, pictographic or videos, without this list is not exhaustive, is strictly prohibited and is akin to counterfeiting. Any member who would be guilty of counterfeiting would likely see their account deleted without notice or compensation and without this suppression could be him should constitute damage, without reservation of any subsequent judicial proceedings against him, the initiative the publisher of this site or its representative.


The trademarks and logos appearing on the site are deposited by Dharma Arts, or possibly by one of its partners. Anyone making representation, reproduction, nesting, distribution and redistribution incurs the sanctions provided for L.713-2 and following of the Code of intellectual property.

Limitation of Liability

The site editor, especially in the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other.

The site editor, Dharma Arts can not be held liable for breach of contract, due to the occurrence of an event of force majeure and in particular in case of total or partial strike of postal services, carriers and disasters caused by floods or fires. Regarding products purchased, the publisher shall not be liable for all damages because of present, trading loss, loss of profit, damage or expense that might arise. The selection and purchase of a product or service are under the sole responsibility of the customer. The total or partial inability to use such products due to incompatibility of equipment can give rise to any compensation, reimbursement or questioning the responsibility of the publisher except in the case of a hidden defect found , non-conformity, defect or exercise the right of withdrawal. In case of non delivery of an order or part order, the customer has up to six months (from the departure date warehouses) to manifest. Beyond this period, no claim will be accepted.

The user expressly agrees to use the site at their own risk and under his sole responsibility. The site provides the user with information indication, with imperfections, errors, omissions, inaccuracies and other ambiguities that may exist. In any case, Dharma Arts will in no event be liable:

- Any direct or indirect damage, notably in relation to lost profits, lost profits, customer losses, among other data that can result from use of the site or unlike the impossibility of use ; - A malfunction, unavailability of access, misuse, improper configuration of the user's computer, or to the use of a little used by the user's browser ; - The content of advertisements and other links or external sources accessible by the user from the site.

Site Access

The responsibility of the site publisher can not be held due to a technical unavailability of the connection, including whether due to a force majeure, a maintenance, updating, modification of site, an intervention by the host, an internal or external strike, a power failure, a power failure, or a misconfiguration or using the computer of the user.

Closing account

Each user is free to close his account on the site. For this, the Member must send an email to the site indicating that it wants to delete his account. No recovery of its data will be possible.

Various clauses

These terms and conditions are subject to the application of French law. They can be modified at any time by the site editor or agent. The general conditions applicable to the user are those in effect on the date of the order or its connection to this site. The publisher obviously agrees to keep all its old general conditions and send them to any user who so requests.

Unless provisions of public order, any disputes that may arise in connection with the execution of these general conditions before any legal action can be submitted to the discretion of the editor of the site for a settlement. It is expressly stated that the settlement of claims do not suspend the time limits allowed for instituting legal proceedings. Unless otherwise provided, public order, any legal action relating to the performance of this contract shall be subject to the jurisdiction of the courts under the jurisdiction of the Court of Appeal entry.

Use of Cookies

A "Cookie" allows the identification of the user of a site, customizing consultation of the site and the acceleration of the display of the site through the recording of a data file on his computer. The site may use "cookies" mainly for 1) providing navigation statistics to enhance the experience of the user, and 2) allow access to a membership account and to content that n is not accessible without connection.

The User acknowledges having been informed of this practice and authorizes the site publisher to use it. The publisher undertakes never to disclose the content of these "Cookies" to third parties, except where legally required. The User can refuse "cookies" recording or configure their browser to be notified prior to the acceptance of the "Cookies". To do this, proceed to the User's browser settings:

- For Internet Explorer: - For Safari: - For Google Chrome: - For Firefox: - For Opera:

Modality subscription orders and description of the procurement process

Below we define as "Basket" immaterial object containing all of the goods or services selected by the user of the site for a purchase, clicked on these objects. As soon as the user deems to have selected and added to the basket all the items they wish to buy, it will have the possibility to validate his order to access their shopping cart by clicking the button provided for this purpose. It will then be redirected to a summary page on which it will or knowledge communicated to him the number and characteristics of the products ordered and their unit price.

If he wishes to validate the order, the user must check the box on the ratification of these terms and conditions and click the submit button. The user will then be redirected to a page where he will fulfill the order form fields. He will learn in the latter case a number of his personal data, necessary to the success of the command. Once the user has completed the form, it will be redirected to the online payment interface where he can make his payment by credit card online or by bank transfer types PayPal, or will have to send a confirmation check, where appropriate. After a while the user will be sent an email confirming the order, reminding him of the contents of the order and the price of it.

Products and articles sold remain the property of the seller until full payment of their price, in accordance with this title retention clause.

Payment Related Info

The user can place order on this site and can perform its payment by credit card, bank transfer, checks. The credit card payments are made via secure transactions provided by an online payment platform provider.

This site has access to any data on the user's payment means. Payment is made directly into the hands of the bank or payment provider receiving payment of the Customer. If paying by check or bank transfer, delivery defined in Article below shall run only from the date of actual receipt of payment by the seller, the latter can prove it by all means. Product availability is indicated on the site, in the description of each item.

Delivery or provision

Delivery costs will be shown to the customer before any regulation. The site has no geographical limitation delivery, orders can be shipped worldwide.

The publisher undertakes to deliver the products within maximum 15 days after receipt of the order. The buyer is obliged to check the conformity of the goods delivered at the time of delivery. Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken products ...) must be indicated by the buyer on the delivery form of handwritten reserves, accompanied by the signature of purchaser. The buyer will open or defective or damaged package in the presence of the carrier and bring him back the damaged merchandise. In parallel, it will confirm this anomaly by sending the carrier within 24 hours of receipt by mail with return receipt stating the said claims that he will forward a copy to the Dharma Arts Company within the same deadlines and conditions. Failing to comply with these requirements and if, therefore, the seller was losing its possibilities of action against the carrier, the buyer alone bears the consequences of the damage to the transport.

Any claim not made in the rules defined above and within the time limits could not be taken into account and release the company Dharma Arts from liability with respect to the purchaser. Upon receiving the complaint, the Dharma Arts Society will communicate by email, fax or phone to the buyer the modalities of exchange of products.

In case of error of delivery or exchange any product for exchange or refund must be returned to the Dharma Arts society in its entirety, in perfect condition and in its original packaging, and by the carrier having made the delivery. Any defects resulting from a mistake or a false maneuver by the buyer can be attributed to the Dharma Arts Society. Pursuant to Article L.121-21 and paragraphs of the Consumer Code the consumer has a period of 14 working days from the delivery date of his order to return any item does not suit him and ask the exchange or refund without penalty, except for expenses retour.Le product must be returned in perfect condition and in undamaged original packaging. If necessary, it must be accompanied by all its accessories. If the above obligations are not made, the buyer will lose his right of withdrawal and the product will be returned to its frais.Frais back for withdrawal: the cost of return in case of withdrawal remain the responsibility of the buyer and the latter must be able to prove the return of the parcel by choosing a "followed" solution of sending the parcel.

After receipt and acceptance of the return, the publisher proceeds to a refund by check or transfer. To process the request, the customer is asked to attach a copy of the invoice.

If the parcel is returned by the buyer to the publisher by post or by other postal service providers, the editor will contact the buyer receive the package back to ask follow-up to its commande.Si the buyer refused the package by mistake he may request a rehearing by paying in advance the payment of postage for the new shipment. The postage must be paid even for orders with shipping were available when ordering.

Any delay in delivery than seven business days may result in the cancellation of the sale to the consumer initiative, upon written request from him by registered letter with acknowledgment of receipt. The consumer will then be refunded within a maximum period of thirty days, the sums involved when ordering. This clause is not intended to apply if the delay in delivery is due to a strike of the staff employed by the carrier or to a case of force majeure beyond the control of the publisher. In such cases, the customer agrees not to exercise prosecution against the site and its editor and waives the cancellation of the sale under this section.

Warranty for products purchased on this site

All items acquired laminated on this site have the following legal guarantees provided by the Civil Code; Guarantee of conformity: According to Articles L. 211-1 to L. 212-1 of the Consumer Code, the seller must deliver goods in conformity with the contract and respond to defects in conformity existing during the delivery of the goods. The guarantee of compliance may be exercised if a default were to exist on the day of taking possession of the product. However, when the fault occurred within 6 months following that date, he is presumed to satisfy this condition. However, after this period of six months, it will be up to the customer to prove that the defect existed at the time of taking possession of the property. Implied warranty: Under sections 1641-1649 of the Civil Code, the customer may request the discharge of the guarantee hidden defects if the defects presented do not appear when buying, predated the purchase (and therefore does not result from normal wear of the product, for example) and be sufficiently serious (the default should be to make the product unfit for the use for which it is intended or reduce this usage to such an extent that the buyer would not have bought the product or would not have purchased at such a price if he had known the default).

The products supplied by the seller on this site enjoy in addition to the legal guarantee to them, if any, still applicable, guarantee a clean site and supplied by Dharma Arts Association Act 1901, the following conditions: "to life. "

In case of nonconformity of a product sold, it can be returned to the vendor who will take over, refund or exchange. All claims, requests for exchange or refund must be made by post to the following address: LD The Bushes, 24580 rouffignac-saint-cernin de reilhac or by email at contact @ Dharma Arts .net within thirty days from the date of delivery. Return merchandise shipping costs are the responsibility of the buyer. In case of product exchange impossible (obsolete product out of stock, etc.), the buyer will be refunded by check the amount of the order which will be deducted postal charges related to the sending of the first order.


Dharma Arts archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code. The records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Framed conditions

If any provision of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable of the Terms and shall not affect the validity and enforceability of any remaining provisions. These present conditions describe the entire agreement between the user and the website. They supersede all previous written or oral agreements or contemporaries. The general conditions are not assignable, transferable or sublicensable by the user himself.

A printed version of the Terms and any notice given in electronic form may be requested in judicial or administrative proceedings in connection with the terms and conditions. The parties agree that all correspondence relating to these Terms of Use, must be written in French.


Any notice or notice of these terms and conditions, legal information or personal data charter must be made in writing and must be delivered by hand, registered or certified mail, post or any other recognized courier service at national level can track his crimes regularly at the following address: LD The Bushes, 24580 rouffignac-saint-cernin de reilhac or e-mail to, stating your full name , contact details and subject of the notice.


Any claim related to the use of the website, service, or any other related service pages of the site on social networks or any terms and conditions, legal information or personal data charter must be filed within 365 days the original source of the claim date problem, regardless of any statute or law to the contrary. In the event that such a claim was not filed within 365 days of such claim will forever be unenforceable in court.


It may be possible that there are, on the whole website and the services offered, and to a limited extent, inaccuracies or errors, or information that is at odds with the general conditions, disclaimer or charter personal data. In addition, it is possible that unauthorized modifications are made by third parties on this site or related services (social networks ...). We make every effort to ensure that such discrepancies are corrected.

In case such a situation would escape us, thank you to contact us at the following address: LD The Bushes, 24580 rouffignac-saint-cernin de reilhac or e-mail to with, if possible, a description of the error and the location (URL), as well as sufficient information to enable us to contact you. For applications involving copyright, thank you to refer to the section on intellectual property.

Accept Site use cookies